Privacy policy

INTRODUCTION

This Policy governs the use of the Sadanand Apparels website, products, services, digital platforms and all purchases made through the website. By accessing, browsing, registering, purchasing or otherwise using the website, users acknowledge that they have read, understood and agreed to be legally bound by these terms. These terms constitute a valid electronic contract under Indian law.

DEFINITIONS

Company refers to Sadanand Apparels. User refers to any visitor, customer, purchaser or person accessing the website. Products include apparel, clothing, accessories, lifestyle products and merchandise. Website refers to all online properties operated by Sadanand Apparels.

Sadanand Apparels respects user privacy and processes personal information in accordance with the Information Technology Act 2000, Information Technology Rules 2011 and the Digital Personal Data Protection Act 2023. Information collected may include names, addresses, phone numbers, email addresses, IP addresses, device information, browsing behavior, payment references and order history.

COOKIES POLICY

The website may use cookies, pixels, tags, web beacons and similar technologies to improve user experience, security, analytics and marketing effectiveness. Users may disable cookies through browser settings, though some functionality may be affected.

DATA USAGE

Personal information may be used for order fulfilment, customer support, fraud prevention, website improvement, analytics, marketing communications and legal compliance. Users may opt out of marketing communications where applicable.

DATA SHARING

Information may be shared with logistics partners, payment processors, technology providers, marketing service providers and governmental authorities where legally required. Sadanand Apparels does not sell customer personal information.

DATA RETENTION

Customer information may be retained for operational, accounting, legal, tax, fraud prevention and compliance purposes. Data retention periods shall be determined according to business necessity and legal obligations.

USER RIGHTS

Subject to applicable law, users may request access, correction, deletion or withdrawal of consent regarding personal information. Requests may be submitted through customer support channels.

FRAUD PREVENTION

The Company may conduct address verification, payment verification, IP analysis, device monitoring and identity checks. Fraudulent transactions will be cancelled and reported to relevant authorities.

CHARGEBACK POLICY

Customers agree not to initiate chargebacks in bad faith. Where products have been successfully delivered, Sadanand Apparels reserves the right to contest disputes and pursue available remedies.

INTELLECTUAL PROPERTY

All content including trademarks, logos, product designs, graphics, photographs, artwork, text, videos and website layouts are the exclusive property of Sadanand Apparels and protected under the Copyright Act 1957, Trade Marks Act 1999 and Designs Act 2000.

USER GENERATED CONTENT

Users submitting reviews, photographs, testimonials or tagged content grant Sadanand Apparels a worldwide, perpetual, royalty-free license to use, reproduce and publish such content for promotional purposes.

DISCLAIMER OF WARRANTIES

The website and products are provided on an as-is and as-available basis. The Company does not guarantee uninterrupted service, complete accuracy or error-free operation.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Sadanand Apparels shall not be liable for indirect, incidental, consequential or punitive damages. Total liability shall not exceed the purchase value of the relevant order.

INDEMNITY

Users agree to indemnify and hold harmless Sadanand Apparels, its owners, affiliates, employees and representatives against losses arising from misuse of the website, legal violations or breach of these terms.

FORCE MAJEURE

Sadanand Apparels shall not be liable for delays or failures caused by events beyond reasonable control including natural disasters, pandemics, cyberattacks, transportation disruptions, governmental actions and labor disputes.

GOVERNING LAW & JURISDICTION

These policies shall be governed by the laws of India. Courts situated in Mumbai, Maharashtra shall have exclusive jurisdiction over disputes arising from website use or purchases.

MODIFICATION OF TERMS

Sadanand Apparels may amend these policies at any time. Continued use of the website following updates constitutes acceptance of revised terms.